AI for power & electricity boards.
New connections, outage complaints, billing queries, load changes. The call centre is overwhelmed and updates are slow. AI answers, logs and routes. Your control room and field teams act.
"Outage complaints clustered by feeder and pushed to the right crew, with citizens auto-updated."
The queue you keep fighting.
Outage calls flood the centre and citizens get no clear update.
New-connection and load-change files move slowly across departments.
Billing queries need history that is hard to pull on the call.
No quick way to cluster complaints by feeder or transformer.
AI does the grind.
Your officers keep the judgement.
Outage intake & clustering
Calls and messages logged, clustered by feeder or area, and routed to the right crew with a live status citizens can see.
New-connection workflow
Application to approval to meter installation, tracked and drafted at each step for officer sign-off.
Billing query assist
AI pulls consumption and payment history and drafts the explanation; the officer approves and sends.
Proactive citizen updates
Automatic restoration and bill reminders by SMS, WhatsApp and voice in local languages.
Load & tariff change drafting
Documents and approval notes prepared in your format for review.
Field crew reporting
Crews dictate restoration notes; AI structures and files them.
21 days.
Department → Workflow → Frontline.
We do not sell AI from a deck. We sit with you, learn how citizens move through your department, and install AI as a system, with a human officer in control of every decision.
We sit with your team.
We map the citizen journeys, the queues, the paperwork, and exactly where the backlog builds. No deck. We learn how your department actually runs.
We pick the right first plays.
We start with the highest-volume, lowest-risk workflows. We build on top of your existing portal and records, not a rip-and-replace.
Your officers, faster.
Staff get AI that drafts, classifies, translates and routes. A human officer reviews and approves every citizen-facing decision. Full audit trail.
In your accounts. In your control.
Every tool we install lives inside infrastructure you own and approve. On-prem or sovereign cloud, your data residency rules, your access controls. You can run the stack without us after handover.
- checkOpenAI and Anthropic Claude for drafting, classification and reasoning
- checkSecure OCR and document processing for legacy paper files
- checkMultilingual translation and voice across 10+ Indian languages
- checkIntegration with your existing portal, ERP and record systems
- checkOn-prem or sovereign-cloud deployment for data residency
"Citizens get clear, automatic updates during outages, connection files stop stalling between desks, and your control room sees clustered, prioritised complaints instead of a flood of calls."
Questions departments ask us.
addWhere does our citizens' data live?
Wherever your policy requires. We deploy inside your approved environment, on-prem or on sovereign cloud, with no third-party training on your data and full audit logs.
addDoes the AI make decisions about citizens?
No. The AI drafts, classifies, translates and recommends. A government officer reviews and approves every citizen-facing decision. You keep accountability and the audit trail.
addWill it work in regional languages?
Yes. We build multilingual intake and responses across English, Hindi and major regional languages, for both text and voice.
addDo we have to replace our existing systems?
No. We build on top of what you already run, your portal, your records, your ERP. We integrate, we do not rip and replace.
addCan it integrate with our billing and outage systems?
Yes. We integrate with your existing billing, CRM and outage-management systems via APIs or secure exports, so AI sits on top of your systems of record.
What AI Crew does NOT do.
- closeWe do not make the final decision on any approval, penalty or entitlement. An officer always signs.
- closeWe do not move citizen data outside your approved, audited environment.
- closeWe do not deploy anything citizen-facing without your review, testing and a full audit trail.
Let us map your department first.
Come on a call. We map where your citizens wait, where your officers lose time, and where AI fits safely. Then we tell you straight whether it is the right fit. No deck. No pitch.
Substations and depots,
watched without a guard.
Privacy-first computer vision: no facial recognition, no biometric identity, anonymised counts and event alerts only.
Substation & site monitoring
Intrusion and safety alerts at unmanned substations, the moment something moves.
Worker safety compliance
Safe-distance and protective-gear checks near live equipment, without identifying anyone.
Material-yard security
After-hours access alerts to deter theft of transformers, cabling and equipment.