AI for water & sanitation departments.
New connections, billing disputes, no-water complaints, quality reports. Most of it arrives by phone and paper. AI logs it, routes it and drafts the response. Your engineers decide and act.
"No-water complaints acknowledged in seconds and routed to the right zone, not lost in a register."
The queue you keep fighting.
Complaints come by phone and walk-in and are logged late or lost.
New connection files move slowly between survey, approval and billing.
Billing disputes pile up with no quick way to check the history.
Leak and quality reports are not triaged by urgency or area.
AI does the grind.
Your officers keep the judgement.
Complaint intake & routing
Citizens report by call, WhatsApp or web in their language. AI logs, categorises and routes to the right zone automatically.
New-connection workflow
Application, document check, survey scheduling and approval drafting, tracked end to end.
Billing dispute assist
AI pulls the meter and payment history and drafts a clear explanation for the officer to approve.
Leak & quality triage
Reports ranked by severity and area, with maps, so field teams reach the worst first.
Multilingual status helpline
Citizens check complaint and connection status 24/7 without calling the office.
Field report drafting
Engineers dictate; AI writes the structured report and updates the record.
21 days.
Department → Workflow → Frontline.
We do not sell AI from a deck. We sit with you, learn how citizens move through your department, and install AI as a system, with a human officer in control of every decision.
We sit with your team.
We map the citizen journeys, the queues, the paperwork, and exactly where the backlog builds. No deck. We learn how your department actually runs.
We pick the right first plays.
We start with the highest-volume, lowest-risk workflows. We build on top of your existing portal and records, not a rip-and-replace.
Your officers, faster.
Staff get AI that drafts, classifies, translates and routes. A human officer reviews and approves every citizen-facing decision. Full audit trail.
In your accounts. In your control.
Every tool we install lives inside infrastructure you own and approve. On-prem or sovereign cloud, your data residency rules, your access controls. You can run the stack without us after handover.
- checkOpenAI and Anthropic Claude for drafting, classification and reasoning
- checkSecure OCR and document processing for legacy paper files
- checkMultilingual translation and voice across 10+ Indian languages
- checkIntegration with your existing portal, ERP and record systems
- checkOn-prem or sovereign-cloud deployment for data residency
"Every complaint is acknowledged and routed the moment it arrives, connection files stop stalling, and field teams are sent to the most urgent issues first."
Questions departments ask us.
addWhere does our citizens' data live?
Wherever your policy requires. We deploy inside your approved environment, on-prem or on sovereign cloud, with no third-party training on your data and full audit logs.
addDoes the AI make decisions about citizens?
No. The AI drafts, classifies, translates and recommends. A government officer reviews and approves every citizen-facing decision. You keep accountability and the audit trail.
addWill it work in regional languages?
Yes. We build multilingual intake and responses across English, Hindi and major regional languages, for both text and voice.
addDo we have to replace our existing systems?
No. We build on top of what you already run, your portal, your records, your ERP. We integrate, we do not rip and replace.
addCan it work with our SCADA or meter data?
Yes, where available. We can ingest meter and network data through secure exports or APIs to triage leaks and verify billing, while keeping operational control with your engineers.
What AI Crew does NOT do.
- closeWe do not make the final decision on any approval, penalty or entitlement. An officer always signs.
- closeWe do not move citizen data outside your approved, audited environment.
- closeWe do not deploy anything citizen-facing without your review, testing and a full audit trail.
Let us map your department first.
Come on a call. We map where your citizens wait, where your officers lose time, and where AI fits safely. Then we tell you straight whether it is the right fit. No deck. No pitch.
Unmanned sites.
Always watched. Fully private.
Privacy-first computer vision: no facial recognition, no biometric identity, anonymised counts and event alerts only.
Pumping station & reservoir monitoring
Detect intrusion, visible leaks and equipment faults at remote, unmanned sites, instantly.
Treatment plant safety
Flag unsafe zones and missing safety gear to protect workers, without identifying anyone.
Asset protection
After-hours access and tampering alerts on critical infrastructure, with audit logs.