AI consulting for hotels & restaurants.
Boutique hotels, restaurant groups, cloud kitchens, F&B startups. Margins are thin. Labour is tight. Reviews are everything. AI runs the systems behind the scenes, reservations, ordering, comms, training, so your team can be present with the guest in front of them.
"Reservations no longer stress my front desk. We added a second outlet without doubling staff."
AI across the property.
Five-star hotels and boutique resorts. Lobbies, banquets, BOH kitchens · AI runs the operational backbone behind the experience. See every use case →
AI in your Lobby Boutique
For 5-star hotels with in-house jewellers, art galleries, or luxury retail. AI watches the high-value floor.
Event-Day AI Security
Wedding jewellery, banquet displays, conference VIP zones. Activates in seconds, monitored end-to-end.
Kitchen Productivity AI
Camera AI watches BOH workflows. Order pacing, plating consistency, station bottlenecks · daily reports to the head chef.
The four hours you keep losing.
Phone reservations clog your front desk. Half the calls are FAQs.
Reviews on Zomato, Google, TripAdvisor, nobody has time to reply to every one.
Inventory and ordering still on WhatsApp. Wastage is high.
Staff training takes 3-4 weeks. Turnover is high. You repeat the same lessons.
AI does the grind.
You stay on the work that matters.
AI reservation & WhatsApp concierge
Handles 80% of phone and WhatsApp reservations. Confirms, modifies, cancels, recommends.
Review reply engine
Drafts personalised replies to every review in your brand voice. You approve in 5 minutes a day.
Guest pre-arrival flow
Welcome message, dietary preferences, special requests, room set-up notes, collected before they arrive.
Inventory & ordering AI
Demand forecast, smart reorder, wastage alerts, connected to your POS.
Staff training agent
Every SOP, every recipe, every brand standard, in a chat any new hire can ask.
Loyalty & re-engagement
Knows every regular's last visit, last meal, anniversary. Brings them back.
21 days.
Founder → Company → Employees.
We don't sell AI from a deck. We sit with you. We learn how you make money. Then we install AI as a system, working from you outward to your company and finally to every person on your team.
Your universe.
You're owner AND GM AND escalation point. You're answering DMs at 11pm. We map every guest touchpoint, every leak, every hour you lose.
Your company.
Phone clogs with FAQs. Reviews unanswered. Inventory on WhatsApp. Training repeats every hire. We pick AI plays that sharpen guest experience and lower cost.
Your team.
Front desk handles FAQ overflow. Service team can't focus on the guest. AI handles the rote. Your team handles the warmth, the welcome, the warmth.
Best-in-class. In your accounts. You own it.
Every tool we install lives inside accounts you own. Your OpenAI, your Anthropic, your CRM, your ERP. You can run the stack without us after handover.
- checkOpenAI / Anthropic Claude for guest comms and reasoning
- checkWhatsApp Business API for concierge
- checkGoogle Reviews / Zomato / TripAdvisor for review integration
- checkCloudbeds / Hotelogix / Petpooja PMS+POS
- checkNotion / Airtable for SOPs and team training
"Reservations no longer stress my front desk. We added a second outlet without doubling staff."
Questions hospitality, hotels & f&b ask us.
add Will AI replace our front-desk?
No. It removes the FAQ load. Front-desk handles the 20% that needs a human, calmly, with the AI prep already done.
add Does the AI guest concierge feel like a bot?
No. We tune it on your tone, your menu, your property, your local recommendations. Guests can't tell, and that's the point.
add How does the review reply engine work?
It drafts personalised replies in your brand voice for every Google, Zomato, TripAdvisor review. You approve in 5 minutes a day. Reply rate goes from 30% to 100%.
add Will it integrate with my PMS and POS?
Yes. We work with Cloudbeds, Hotelogix, Petpooja, Posist, and most Indian and global hospitality stacks.
add How does inventory automation help?
Demand forecast based on past data, smart reorder triggers, wastage flagging. Most F&B operators see 12-18% lower wastage in the first 60 days.
What AI Crew does NOT do.
- closeWe don't take guest payment.
- closeWe don't replace your staff training program, we add to it.
- closeWe don't auto-respond to negative reviews without your sign-off.
Let us understand
your universe first.
Come on a call. We map where you spend your time, where you waste it, and where AI fits. Then we tell you straight whether AI Crew is the right fit. No deck. No pitch. No follow-up sales loop.